Terms & Conditions
ASMÁNEEZ L.L.C-FZ
Last Updated: 16 October 2026
1. Company Information and Website Ownership
This website, https://asmaneez.ae, is owned, maintained, and operated by ASMÁNEEZ L.L.C-FZ, a company registered in Meydan Free Zone, Dubai, United Arab Emirates.
United Arab Emirates is our country of domicile.
By accessing this website or purchasing our services, customers agree to these Terms & Conditions and our applicable website policies.
2. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
Any dispute shall be subject to the jurisdiction of the competent courts of the UAE, subject to applicable mandatory legal requirements.
3. Nature of Business and Services
ASMÁNEEZ L.L.C-FZ provides digital business solutions and professional services, including:
- Artificial intelligence and workflow automation.
- Business process automation and digital transformation.
- Digital marketing and social media management.
- TikTok-related advertising, creator support, and digital marketing services.
- E-commerce and TikTok Shop management support.
- Business and technology consultancy.
Services are provided according to the applicable package description, quotation, contract, or agreed scope of work.
Any third-party platform services remain subject to the relevant platform's policies and eligibility requirements.
4. Eligibility and Age Restrictions
Customers must be at least 18 years old to register, place orders, or conduct transactions through this website.
Minors under the age of 18 are prohibited from registering as users or transacting on this website.
Customers must provide accurate and complete information when making purchases or requesting services.
5. Pricing and Currency
Service descriptions and prices are displayed on the website or communicated through an approved quotation.
Website transactions are conducted in AED unless another supported currency is expressly displayed and agreed at checkout.
The displayed price and currency at checkout will be the same transaction price and currency shown on the transaction receipt.
The amount charged may appear in the cardholder's billing currency on their card statement, depending on the issuing bank's exchange rates and fees.
Any applicable taxes, third-party fees, or additional service charges will be disclosed before the customer completes the purchase.
6. Accepted Payment Methods
Subject to payment gateway availability, we accept Visa and Mastercard credit and debit cards.
Online payments are processed through authorized payment service providers.
ASMÁNEEZ L.L.C-FZ does not request complete card credentials, card PINs, or banking passwords through email or ordinary website contact forms.
7. Orders and Payment Confirmation
A purchase is confirmed after successful payment authorization and acceptance.
Customers receive payment confirmation in accordance with our Payment Confirmation Policy.
Payment Confirmation Policy:
We reserve the right to review or decline transactions where required for fraud prevention, sanctions compliance, or applicable law.
8. Service Delivery
Our services are primarily digital, professional, or project-based.
Service commencement and delivery timeframes depend on the selected package, agreed project scope, customer requirements, and any applicable third-party platform approvals.
Customers will be informed of relevant delivery or activation arrangements before purchase or through the applicable service agreement.
9. Refunds, Exchanges and Cancellations
Because our services are primarily digital and intangible, refunds and exchanges may be restricted once work has commenced, access has been activated, or services have been delivered.
Cancellation conditions and any applicable exceptions are described in our Refund, Exchange & Cancellation Policy.
Nothing in these Terms excludes or restricts consumer rights that cannot lawfully be excluded under applicable UAE law.
Refund and Cancellation Policy:
10. Sanctions and Restricted Transactions
ASMÁNEEZ L.L.C-FZ will not trade with, supply services to, or process transactions involving countries, territories, individuals, or entities where such activities are prohibited under applicable sanctions, including relevant OFAC sanctions and other applicable restrictions.
We may refuse or cancel transactions where necessary to comply with applicable laws, payment processor requirements, or sanctions obligations.
11. Customer Accounts and Confidentiality
Customers are responsible for maintaining the confidentiality of their account credentials and restricting unauthorized access to their accounts.
Customers must promptly notify us of suspected unauthorized use or security incidents.
12. Transaction Records
Cardholders and customers must retain copies of their transaction records, invoices, receipts, and applicable website policies.
Customers are responsible for reviewing the relevant service terms before making a purchase.
13. Acceptable Use
Customers must not use our services for unlawful activities, fraud, unauthorized access, infringement of intellectual property rights, or violations of applicable platform policies.
We may suspend or terminate services where necessary to address material contractual breaches or legal requirements, subject to applicable law.
14. Intellectual Property and Third-Party Platforms
Website content, branding, original materials, and proprietary solutions remain the property of their respective owners.
Rights to custom project deliverables are determined by the applicable customer agreement.
Names and trademarks of third-party platforms belong to their respective owners. References to such platforms do not imply endorsement or affiliation unless expressly stated.
15. Privacy and Cookies
Personal information is processed according to our Privacy Policy and applicable data protection requirements.
Privacy Policy:
Cookie Policy:
16. Limitation of Liability
To the extent permitted by applicable law, ASMÁNEEZ L.L.C-FZ is not responsible for losses caused solely by circumstances beyond its reasonable control, including third-party platform outages or customer-provided inaccuracies.
Nothing in these Terms excludes liability or legal remedies that cannot be excluded under applicable UAE law.
17. Changes to Terms and Policies
We may update these Terms & Conditions and website policies to reflect legal, regulatory, technical, or operational changes.
Changes become effective on the date they are published unless otherwise stated.
Customers are encouraged to review the applicable policies periodically.
18. Contact Information
Legal Company Name: ASMÁNEEZ L.L.C-FZ
Registered Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: usama@asmaneez.ae
Office Landline: +971 4 565 2743
Mobile: +971 50 598 0015
Alternative Mobile: +971 54 331 0991
Website: https://asmaneez.ae