Payment Confirmation Policy
ASMÁNEEZ L.L.C-FZ
Last Updated: 16 October 2026
1. Introduction
This Payment Confirmation Policy explains how customers receive confirmation of payments made to ASMÁNEEZ L.L.C-FZ through https://asmaneez.ae.
Our company provides digital and professional services, including AI automation, digital marketing, business process automation, e-commerce consultancy, and related digital business solutions.
2. Accepted Payment Methods
Subject to payment gateway availability, customers may pay using supported Visa and Mastercard credit or debit cards.
Website transactions are processed in United Arab Emirates Dirhams (AED), unless a different supported transaction currency is expressly displayed and agreed at checkout.
The transaction amount and currency shown on the payment confirmation or receipt will correspond to the amount and currency submitted at checkout.
A customer's issuing bank may convert the amount into the card's billing currency and apply its own exchange rates or fees.
3. Payment Processing
Online payments are processed through an authorized third-party payment service provider.
Customers should complete payments only through the official checkout or approved payment links supplied by ASMÁNEEZ L.L.C-FZ.
We do not request customers to send complete payment-card details through email, social media, or ordinary website contact forms.
4. Payment Confirmation Method
Following successful payment authorization and confirmation by the payment provider, customers will receive a payment confirmation through the email address provided during checkout or the ordering process.
The confirmation may include:
- Customer or business name.
- Order, invoice, or transaction reference.
- Description of the purchased service.
- Transaction amount and currency.
- Payment status.
- Transaction date.
- Relevant customer support information.
5. Payment Confirmation Timeframe
For successfully completed online transactions, payment confirmation is normally issued automatically within a few minutes.
Customers should receive confirmation within 24 hours after successful payment, provided the payment has been approved and the correct email address has been supplied.
If confirmation is not received within 24 hours, customers should contact us using their order reference and payment date.
Customers should also check their email spam or junk folder.
6. Failed, Pending, or Declined Payments
A payment attempt does not constitute a confirmed purchase unless the payment is successfully authorized and accepted.
Payments may be declined, delayed, or placed under review by the issuing bank, payment processor, or relevant security systems.
If a payment remains pending, customers should contact support before attempting repeated payments.
7. Digital Service Activation and Delivery
Payment confirmation is separate from the commencement or delivery of a purchased service.
For standard digital service packages, the expected activation or commencement timeframe will be communicated in the applicable service description, quotation, order confirmation, or agreement.
For customized AI automation, consultancy, advertising management, and other project-based services, the delivery schedule will depend on the agreed scope of work, required customer information, and project milestones.
Payment confirmation does not guarantee immediate completion or delivery of customized services.
8. Subscriptions and Recurring Payments
Where recurring subscriptions are offered, the billing frequency, price, renewal conditions, and cancellation terms will be disclosed before purchase.
Customers will receive transaction confirmation for successfully processed subscription payments.
Recurring charges will only be processed in accordance with the applicable customer authorization and agreed subscription terms.
9. Refunds and Cancellations
Our services are primarily digital and intangible in nature.
Refunds and cancellations are governed by our published Refund, Exchange & Cancellation Policy and applicable UAE law.
Where a refund is approved, it will be returned to the original payment method, subject to the applicable processing period.
Refund Policy:
10. Payment Security
We use authorized payment processing arrangements and take reasonable measures to protect customer transaction information.
Customers are advised not to disclose card passwords, one-time passwords, or sensitive banking credentials to third parties.
11. Contact Information
For payment confirmation inquiries, customers may contact:
ASMÁNEEZ L.L.C-FZ
Email: usama@asmaneez.ae
Telephone: +971 4 565 2743
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Website: https://asmaneez.ae