ASMÁNEEZ L.L.C-FZ
Website: https://asmaneez.ae
Country: United Arab Emirates
Last Updated: 15 October 2026
1. General Policy
ASMÁNEEZ L.L.C-FZ provides digital solutions, professional consultancy, AI automation, digital marketing, social media management, and other technology-related services.
Because our business is digital, customized, and service-based, all payments are final and non-refundable once the purchased service has commenced, been activated, or been delivered, except where a refund is required under applicable UAE law.
Customers are advised to review the service description, pricing, scope of work, and applicable terms carefully before making any payment.
2. No Exchange Policy
Our services are digital and intangible. Therefore, we do not offer exchanges, returns, or replacements for purchased services.
Any modification, upgrade, or change to an existing service requires separate approval and may incur additional charges.
This policy does not affect any mandatory customer rights relating to defective or non-conforming services.
3. Cancellation Policy
Customers may submit a cancellation request before the commencement or activation of a purchased service.
Cancellation requests must be submitted in writing to our official customer support email.
Once a service has commenced, been activated, or been delivered, cancellation does not entitle the customer to a refund, except where required by applicable law.
For recurring subscriptions, cancellation will stop future renewals in accordance with the subscription terms disclosed at checkout. Cancellation does not automatically entitle the customer to a refund for the current billing period.
4. Service Delivery and Customer Responsibility
Customers are responsible for providing accurate information and reviewing the agreed scope of services before payment.
ASMÁNEEZ L.L.C-FZ shall deliver services in accordance with the agreed specifications, service descriptions, and applicable contractual terms.
Dissatisfaction based solely on a change of preference or requirements after service commencement does not automatically qualify for a refund.
5. Exceptional Refunds
Refunds may be considered where required by applicable UAE consumer protection laws, including circumstances involving non-delivery or material failure to provide the agreed services.
Where a refund is approved or legally required, it will be made only through the original payment method.
Refunds will be processed within 10 to 45 days, depending on the issuing bank and payment processing arrangements.
6. Contact Information
ASMÁNEEZ L.L.C-FZ
Meydan Free Zone, Dubai, United Arab Emirates
Landline: +971 4 565 2743
Mobile: +971 50 598 0015
Alternative: +971 54 331 0991
Website: https://asmaneez.ae
Customers should contact our support team regarding cancellation requests, service disputes, or legally applicable refund claims.